Per-door math can't carry US labor
You earn a thin slice of rent per door. A US coordinator has to be justified against hundreds of them.
All industries
Are you still
For property management firms
Are you still
the after-hours
maintenance line?
Add doors without adding headcount
Maintenance coordinators, leasing responders, and owner-statement support who already live in AppFolio, Buildium, and Property Meld, proven on a Day One™ work trial before you commit.
After-hours and weekend coverage, across time zones
Built for the role
Maintenance Coordinator
- Triage the request queueSort twelve tickets by urgency and dispatch the ones that can't wait.Submitted
- Set the three-way windowLine up tenant, vendor, and owner approval in one thread.Submitted
- Close the loopConfirm the fix with photos and update the owner.Submitted
A person on our team reviews
JudgmentOutput qualityTone
Chosen by founders, CEOs, and executive teams at more than 1,000 companies, including
What's actually breaking
Stop thinking cost per hire
Think cost per door
Seven things we hear from property managers every month. If three sound familiar, your next 150 doors already have a shape.
The maintenance never stops
Triage, a vendor, a tenant window, an owner approval, a follow-up. Miss one link and it's a complaint.
Leasing leads die in minutes
An unanswered Zillow inquiry is a vacancy day, and vacancy days are an owner's top complaint.
Owner statements run late
Late statements are how contracts walk, and month-end comes every month.
Renewals and delinquency wait
Both are pure margin. Both are nobody's favorite task.
Burnout is built in
Your team isn't leaving for better pay. They're leaving because tenants rarely call with good news.
Doors outrun your headcount
You win 150 doors, and the same four people absorb all of them.
The one number
Your cost per door
for full coverage
Put in your door count and the seats you need. See it side by side with a US coordinator, per door, per month.
An estimate from your inputs. The US figure is salary only, before payroll taxes and benefits.
Your hire's actual rate is on their profile before you commit.
Cost per door,
full coverage$11.00per month
full coverage$11.00per month
Saved every
month$3,167against US salary alone
month$3,167against US salary alone
Under 150 doors, the per-door math gets thin. We'll tell you honestly on the call.
Talk through your per-door mathWhy firms move now
If one of these is true, it's time
Property managers rarely hire because a plan said so.
They hire because one of these landed.
- A new portfolio landedYou onboarded a block of doors, and the same team absorbed every one.
- Leasing season is startingInquiry response time is already slipping, and every slow reply is a vacancy day.
- Your coordinator quitThe maintenance phone rolled straight to you.
- An owner threatened to leaveOver a late statement, or a vacancy that sat too long.
- NOI pressureYou're pushing net operating income, and cost per door is the lever you control.
“I’ve had more time to do what I’m best at which is spending time with people and pouring into people.”
Who firms hire
Seven seats between you
and the 9pm call
Mid and senior operators, each proven on the real work of the role before you meet them.
A day in the seat · Example
Maintenance Coordinator
Triaged 11 overnight requests in Property Meld. Two emergencies dispatched first.
Plumber confirmed for 1pm, tenant window set, owner notified.
Sent a $1,400 water heater quote to the owner for approval.
Closed four tickets with photos, so nothing reopens.
Handles the highest-volume, most-complained-about function in the firm
What they own
Request triageVendor dispatchScheduling windowsOwner approvalsFollow-through
A day in the seat · Example
Leasing Coordinator
Replied to 14 overnight Zillow inquiries before 9am.
Prequalified 6 leads on income and move-in date.
Booked 5 showings for Saturday and sent confirmations.
Chased 3 incomplete applications to done.
Every vacancy day removed is direct revenue
What they own
ILS lead responsePrequalificationShowing schedulingApplication chasing
A day in the seat · Example
Tenant / Resident Support
Cleared 22 portal messages and handed 3 to maintenance.
Sent the repaving notice to two buildings.
Walked a new tenant through keys, utilities, and parking.
Calmed a noise complaint and logged it for the manager.
Absorbs the emotional load that burns out on-site staff
What they own
Inbound callsPortal messagesNoticesMove-in and move-out comms
A day in the seat · Example
AP/AR & Owner Statements
Coded 18 vendor bills to the right properties.
Calculated owner draws for 40 owners.
Reconciled the trust account to the bank.
Month-end statements ready for your review.
On-time statements retain management contracts
What they own
Vendor billsOwner drawsMonth-end statementsReconciliations
A day in the seat · Example
Renewals & Delinquency
Flagged 12 leases expiring in the next 90 days.
Drafted renewal offers with the new rents.
Sent late notices to 7 tenants and proposed two payment plans.
Assembled one pre-eviction file for your attorney.
Pure margin work that always gets pushed back
What they own
Renewal outreachIncreasesLate noticesPayment plansPre-eviction file prep
A day in the seat · Example
Application Screening
Verified income and employment on 4 applications.
Called references for the top two applicants.
Applied your written criteria the same way to every file.
Decision packets ready for your sign-off.
Consistent decisions on every application
What they own
Income verificationEmployment checksReferencesDecision packets
A day in the seat · Example
Turnover Coordinator
Booked Friday's move-out inspection.
Collected three bids for paint and carpet.
Set the make-ready timeline: rent-ready in ten days.
Drafted the deposit reconciliation for the departing tenant.
Compresses days-to-rent-ready
What they own
Move-out inspectionsScope and bidsMake-ready timelineDeposit reconciliation
Matched to the stack your firm runs
AppFolioBuildiumYardiRent ManagerPropertywareRentVineLeadSimpleProperty MeldZillow RentalsRingCentral+ yours
Where AI stops
AI answers the first message
Coordination still takes a person
AI already does this
- AI leasing assistants answering inquiries and booking showings
- Maintenance request triage and troubleshooting prompts
- Automated rent reminders and delinquency sequences
- Listing copy and syndication
Which is why you need an operator
- Getting an actual vendor to actually show up
- Three-way scheduling between tenant, vendor, and owner
- Owner approvals over threshold, and the awkward conversations
- Closing the loop so nothing reopens
AI can't chase a plumber, rebook a tenant,
and tell an owner why it cost $1,400.
Coordination is the job, and coordination is human.
The proof
Watch a ticket close before you commit
Day One™ is a work trial in the real conditions of the role, two hours or less, scored against a rubric built for that role by a person on our team.
- You see exactly how they performed
- The client never keeps, uses, or ships the work
- No algorithm decides who you meet
Day One™ · Property Meld ticket #4182
Water heater out · Unit 4B
- Vendor
- Tenant
- Owner
- Closed
Triaged as urgent. No hot water, tenant has a newborn.
Vendor dispatched. Plumber confirmed for 1pm.
Tenant window set. Access confirmed for 1 to 3pm.
Owner approval requested. $1,400 replacement, over the $500 threshold.
Approved and installed. Photos attached, tenant confirmed hot water.
R
Reviewer notePrioritized correctly, kept all three parties updated, and explained the cost to the owner in two lines. Strong fit.
Ready now
Meet property talent
before you commit
Rico B.
Property Coordinator, Manila
8 years experienceProven on the role
The proof
Rico triaged twelve maintenance requests by urgency and booked vendors for the three that couldn't wait. Tenants got an update within the hour.
Zone of genius
Full profile, intro video, and rate
Camila S.
Leasing Manager, Bogotá
6 years experienceProven on the role
The proof
Camila screened five applicants against the owner's criteria and wrote a clear recommendation on each. She caught one income claim that didn't add up.
Zone of genius
Full profile, intro video, and rate
Nina M.
Portfolio Assistant, Davao
5 years experienceProven on the role
The proof
Nina built a renewals tracker for 40 units and drafted the 60-day notices. Nothing in the portfolio was left to expire quietly.
Zone of genius
Full profile, intro video, and rate
See full profiles, free
Example profiles. Names shortened for privacy.
What property clients say
“He has gone above and beyond to help our business grow and has become such an important part of our team.”
“For the first time, we were genuinely excited about the potential candidates and looked forward to interviewing them.”
“Charise is reliable, hardworking, a quick learner, and incredibly knowledgeable about the commercial real estate sector.”
Free per-door cost call
Twenty minutes on your cost per door
Tell us about your portfolio. We'll come to the call with the seats we'd fill first and your cost per door, side by side with a US coordinator.
- No commitment until you choose who to hire
- Pricing shown before you interview
- A real person on our team, from the first call
Questions property managers ask first
Will tenants and owners notice a difference?
They'll notice faster replies. Every finalist completes a Day One™ work trial in the real conditions of the role, scored against a rubric by a person on our team. You see how they performed. The client never keeps, uses, or ships that work.
Do they already know our software?
We match on the stack you run, from AppFolio, Buildium, and Yardi to Property Meld and LeadSimple. Access is set up with you in week one.
Can you cover after hours and weekends?
Yes. Our talent in the Philippines, Latin America, and Kenya is matched on the hours you need covered, including evenings and weekends when tenants actually call.
Who approves spend and owner decisions?
You do. Your hire gathers quotes, sets up the approval, and closes the loop. Spend over your threshold and owner conversations you want to own stay with you.
How do you handle tenant data and screening?
You decide what your hire can access, and your written screening criteria are applied the same way to every file. Bring your firm's requirements to the call and we'll walk through them.
How many doors do we need?
Most firms we work with manage 150 doors or more. Below that, the per-door math gets thinner, and we'll tell you honestly on the call.
What does it cost?
Their own rate plus real benefits, shown on every finalist's profile before you interview. Use the calculator above to see it per door. See how pricing works.
What if the hire isn't the right fit?
Every hire shares a Fresh Eyes™ review at two weeks, so a weak match surfaces early. If a hire ever stops being the right fit, we find you a new one.
Add doors, not headcount
Tell us the seats, and we'll show you who has already done the work.
There's no commitment until you choose who to hire.